Welcome to Hunan Titan Cranes & Technology Co., Ltd.!
Welcome to Hunan Titan Cranes & Technology Co., Ltd.!
Focusing on the overall service of electric hoists
Tel:Ms. Chen
+86 13067709902
The company has advanced production process equipment and strong production strength
Column
After - sales
008613067709902
We will provide you with comprehensive and worry free after-sales service, from installation, debugging,maintenance to product repair, we can provide you with satisfactory service. Enable you to fully devote yourself to your daily work without considering equipment maintenance and repair work. Our experienced technical personnel will solve all possible equipment problems for you. Firmly establish the idea that users are God and all things are for the sake of users. Timely,seriously, and consistently handle quality issues, pay attention to reputation, maintain the image of products everywhere, and ensure that the company is at ease and users are satisfied.
The equipment we provide is of excellent quality, brand new and unused, has passed strict factory quality inspection, and is well packaged,suitable for long-distance transportation.
2、After receiving information from users about product quality(such as phone calls, letters, or verbal notifications), immediately dispatch relevant personnel to be responsible for resolving relevant quality issues.
3、After sales service personnel should handle quality issues seriously, thoughtfully, and thoroughly, ensuring that users use them in a timely manner without any worries. While promptly resolving the quality issues of the sold products, we are obligated to provide technical consultation, training, and answer other product related questions to users free of charge.
4、All costs incurred for products that are indeed quality issues with our company's products shall be borne by our company. We will charge a fee at our discretion for product quality issues caused by users(or product quality issues that exceed the warranty period), but not exceeding the total expenses(or cost fees).
5、Our service responds quickly and has strong timeliness. If any problems occur before or during use, you can contact us as soon as possible to provide professional solutions for customers.
Establish a dedicated after-sales service hotline:0731-22132226